State Farm® Insurance Agent Tommy Rosales
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hollie Daughtrey
June 2, 2026
"We have been customers with State Farm since 1977 and have always gotten excellent service. This particular office has the most friendly, professional and knowledgeable staff. Claims have been handled quickly. Other insuramces have tried to win us over but because we have bundled all of our car and house and children's needs they can never beat our rate. Tommy and his staff are fantastic and we feel like they are family. Thanks so much for your wonderful treatment over the years. You guys are great!"
"Thank you Hollie for your kind words!!! We appreciate your loyalty and it is our pleasure serving you and your children for all your insurance needs."
Deborah R
May 13, 2026
"I am so glad I switched my insurance to this provider. Tommy and Sharon are reachable, helpful and provide great options. Thank you to this State Farm team!!"
"Thank you Deborah for the great 5 star review!!! We appreciate your business!!!! "
SANDI EDDELMAN
May 7, 2026
"Have had home and car insurance for over 40 years and never had a negative experience. Whenever I had a claim it was taken care of without any issues."
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Oleksiy Ryabinin
May 5, 2026
"Beware — potential unauthorized policy issue. I had a very concerning experience with this State Farm agency. I requested an insurance quote only, but later discovered that an insurance policy had apparently been created under my name for my property. I did not sign an application or authorize a policy to be issued. This raises serious concerns for me regarding authorization, documentation, and handling of my personal information. I have requested copies of all application records, signatures/e-signature records, payment authorization records, and agent notes so I can understand how this happened. Based on my experience, I cannot recommend this agency. A quote request should not result in a policy being issued unless the customer clearly signs and authorizes it. I expect full transparency, a written explanation, and prompt correction of the record."
"Dear Oleksiy, Thank you for bringing your concerns to our attention. We sincerely apologize for the confusion and distress this situation has caused you. At our agency, we take authorization, documentation, and the handling of personal information very seriously. We want to assure you that issuing a policy without the customer’s explicit authorization is not our standard practice. We are committed to investigating this matter thoroughly to understand exactly what occurred. I will call you myself to help explain what exactly occurred and will follow up with an email as well. Your trust is very important to us, and we are dedicated to ensuring full transparency and correcting any errors in your records as quickly as possible. Please feel free to contact us directly at (940) 387-4521 or tommy@tommyrosales.com so we can work together to resolve this matter to your satisfaction. Thank you for your patience and understanding. Sincerely, Tommy Rosales Agent Tommy Rosales Agency (940) 387-4521 "
Jon Mejia
March 26, 2026
"Great job ! Thank you !!"
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tommy Rosales’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Daniel Hayek
November 29, 2025
"AAA service, for anyone even attempting to find insurance, this office will take care of everything A to Z even the paperwork. The level of professionalism is unmatched in any other agency."
"Thank you Daniel, it is our pleasure taking care of you and your family. We appreciate your business!! "
Ami Bell
October 1, 2025
"I am would recommend Tommy Rosales State Farm for auto and home insurance. Sharon is helpful and professional. My rates remained the same at renewal with no hidden fees or surprises."
"Thank you Ami for your kind words and we appreciate your business!! "
Jessica
September 8, 2025
"Staff communicates very well and are always willing to answer my questions."
"Thank you Jessica!!! We love 5-Star reviews!!! We appreciate your business!!!"
B Brashears
August 9, 2025
"I was a USAA member for 20+ years, I decided to look elsewhere and I switched. Tommy and his Team have been wonderful to work with and are always available even in off hours. No one likes paying insurance but Tommy and his customer first approach certainly makes it easier. Thank you Tommy and Team"
"Thank you Mr. Brachears for your fantastic 5 star review!!! We love taking care of you and your family for your insurance needs!!! We look forward to getting to know you more and helping you with all your insurance needs needs."
Chris Moen
August 8, 2025
"Very easy to work with. Professional, and Timely. Saved us about 6k annually for home and auto coverage. Would highly recommend!"
"Thank you Chris for your 5 star Review!!!! We appreciate your home and auto business!!! And we look forward to getting to know you and your family more to help protect all your insurance needs!!! "
Frank Navarro
August 8, 2025
"Contact Sharon at this location! She will always go above and beyond for you to find you the best deals. She’s really good at following up with any request. Thank you Sharon and team State Farm, I appreciate all you do at this location!!!"
"Thank you Frank for your kind words about our agency and about our fantastic team member Sharon!! We agree, Sharon is AWESOME!!! Thank you for your business!!! We appreciate you!!! "
Carla Aguirre
August 1, 2025
"Ruby the best of the best. Thank you!"
"Thank you Carla for the amazing 5-star review! We agree that Ruby is amazing!!! We appreciate your business and look forward to getting to know you and your family more and more!! "
Lilian Chism
July 2, 2025
"MARCIA LUNA UNA EXCELENTE PROFESIONAL RESPONSABLE Y MUY AMABLE SIEMPRE ME AYUDA CON MIS PREGUNTAS LA RECOMIENDO EXCELENTE SERVICIO 👍"
"Lilian, thank you (Gracias) for giving us a 5 -star review and for trusting us with your insurance! We appreciate you and I agree that Julia is Awesome! "
Andrea Garza
June 15, 2025
"Love the staff🫶🏻"
"Thank you Andrea!! I appreciate your business and thank you for your 5 star review!!! "
Erika Flanary
May 23, 2025
"Ruby always takes care of us! From finding us the best rate to adding coverage to adding new autos and taking off old ones. She is awesome!"
"Thank you Erika for your great 5 Star review!! We agree, Ruby is the best!! We appreciate your business!! "
cesar a pereira m
May 22, 2025
"Hoy tuve la oportunidad de comprar una póliza para mis vehículos ! Recibimos una excelente atención y explicación por parte de Rocio Chavarría. Nos buscó opciones que se adaptarán a nosotros y nuestro presupuesto pero siempre garantizando calidad y buen servicio. Muy recomendada la agencia y sobretodo ella. Olga y César"
"Muchas gracias César! Aquí estamos a sus órdenes. Apreciamos su negocio. "
Lorianny Romero
May 12, 2025
"Excelente atención la que me brindó Rocio, muy agradecida por su paciencia, se tomó el tiempo para explicarme todo a detalle, fue muy fluida la conversación y me ofreció mejores beneficios con mejores precio. Excelente herramienta de trabajo para su compañía 🙌🏻🫂. De más está decir que la recomendaré a todos mis familiares y amigos. ❤️"
"Muchas gracias Lorianny! Apreciamos su negocio 🙏"
Paul Seiwert
May 7, 2025
"Tommy's team has been great to work with! They're helpful when the process leads to complications and return calls promptly."
"Thank you Paul for your kind words! We appreciate your business 🙌🏼"
francisco zaragoza
May 5, 2025
"Muy amable"
"Muchas gracias Francisco! Apreciamos su negocio!!🙏"
Randy Jones
April 30, 2025
"Always great people to deal with."
"Thank you Randy for Your 5star review!! We appreciate you!"
Levatta Crawford-Modester
April 29, 2025
"Oh my gosh!Where do I start?! Tommy Rosales-State Farm Insurance is AWESOME!Ruby is my favorite, if I have questions about my policy-Why something has changed she responds immediately and explains in detail.Ruby let's me know of any upcoming changes and also informs me of how to save $ .I would rate Tommy Rosales-State Farm Insurance a 10 out of 10!Thank you State Farm and Kudos to Ruby you are GREAT!!"
"Thank you Levatta for your kind words about our agency!!! We agree that Ruby is Awesome!!! We appreciate your business and thank you for your 5 star review!!!"
Manuel Mendez
April 28, 2025
"Marsia has been very efficient and responsible, as well as very kind and professional. Whenever I have had a question, she has been highly efficient and proactive. I truly appreciate the help and the answers she has provided whenever I needed them. It has been a satisfactory transaction with State Farm thanks to Marsia and her outstanding performance."
"Thank you Manuel for your 5 star review of our Agency!!! We appreciate your business and we look forward to serving you and your family for many years to come!!! We also agree with you that Marsia is the Best!!!"
Javier Castro
April 28, 2025
"Excelente atención, te explican y te ayudan en todo y un excelente servicio con mucha amabilidad te atiende la señorita Rocio detalle a detalle muy buena experiencia y muchas gracias por esa amabilidad. 🙌🏻😊"
"Javier, Gracias por su 5 star review!!! Y gracias por permitir que nuestra agencia lo ayude a protegerlo a usted y a su familia. Esperamos hacer negocios con usted en los promimos anos. Tambien estamos de acuerdo en que Roico es Increible!!"
Samantha Gonzales
April 4, 2025
"Very polite and well spoken person and detailed explanation on whereabouts and information on insurance policies ❤️❤️"
"Thank you Samantha for your awesome 5 Star Review!! We appreciate you. "
Terry
April 3, 2025
"Tommy Rosales and his team are truly incredible people. We sat down with Tommy to discuss our insurance policies and benefits available to us. During our time together, he was very genuine and honestly made us feel like family. Not only is he kind, but he’s an expert in his field. We are so grateful to call Tommy our State Farm agent!"
"Thank you Terry for your amazing words!! We appreciate you and your family trusting us with your Insurance needs. "