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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randy Jones

April 30, 2025

5  out of  5
rating by Randy Jones
"Always great people to deal with."
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Levatta Crawford-Modester

April 29, 2025

5  out of  5
rating by Levatta Crawford-Modester
"Oh my gosh!Where do I start?! Tommy Rosales-State Farm Insurance is AWESOME!Ruby is my favorite, if I have questions about my policy-Why something has changed she responds immediately and explains in detail.Ruby let's me know of any upcoming changes and also informs me of how to save $ .I would rate Tommy Rosales-State Farm Insurance a 10 out of 10!Thank you State Farm and Kudos to Ruby you are GREAT!!"
We responded:
"Thank you Levatta for your kind words about our agency!!! We agree that Ruby is Awesome!!! We appreciate your business and thank you for your 5 star review!!!"
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Manuel Mendez

April 28, 2025

5  out of  5
rating by Manuel Mendez
"Marsia has been very efficient and responsible, as well as very kind and professional. Whenever I have had a question, she has been highly efficient and proactive. I truly appreciate the help and the answers she has provided whenever I needed them. It has been a satisfactory transaction with State Farm thanks to Marsia and her outstanding performance."
We responded:
"Thank you Manuel for your 5 star review of our Agency!!! We appreciate your business and we look forward to serving you and your family for many years to come!!! We also agree with you that Marsia is the Best!!!"
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Javier Castro

April 28, 2025

5  out of  5
rating by Javier Castro
"Excelente atención, te explican y te ayudan en todo y un excelente servicio con mucha amabilidad te atiende la señorita Rocio detalle a detalle muy buena experiencia y muchas gracias por esa amabilidad. 🙌🏻😊"
We responded:
"Javier, Gracias por su 5 star review!!! Y gracias por permitir que nuestra agencia lo ayude a protegerlo a usted y a su familia. Esperamos hacer negocios con usted en los promimos anos. Tambien estamos de acuerdo en que Roico es Increible!!"
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Samantha Gonzales

April 4, 2025

5  out of  5
rating by Samantha Gonzales
"Very polite and well spoken person and detailed explanation on whereabouts and information on insurance policies ❤️❤️"
We responded:
"Thank you Samantha for your awesome 5 Star Review!! We appreciate you. "
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Terry

April 3, 2025

5  out of  5
rating by Terry
"Tommy Rosales and his team are truly incredible people. We sat down with Tommy to discuss our insurance policies and benefits available to us. During our time together, he was very genuine and honestly made us feel like family. Not only is he kind, but he’s an expert in his field. We are so grateful to call Tommy our State Farm agent!"
We responded:
"Thank you Terry for your amazing words!! We appreciate you and your family trusting us with your Insurance needs. "
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Jacob Salas

March 25, 2025

5  out of  5
rating by Jacob Salas
"Ruby was amazing! Great customer service, I wouldn’t get my insurance anywhere else!"
We responded:
"Thank you Jacob! We appreciate your business!! "
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Crystal Chit

March 19, 2025

5  out of  5
rating by Crystal Chit
"I have the pleasure to use Tommy as a personal insurance agent as well as work with his staff on a professional level and both have exceeded customer expectations. They respond in a timely manner and always so sweet to deal with. They are a example of what you want for a insurance agent."
We responded:
"Thank you Crystal for the great review. We appreciate you and we thank you for your continued trust in our Agency. "
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Brenda Caldwell

March 4, 2025

5  out of  5
rating by Brenda Caldwell
"Always a great experience at this office! Sharon gives A+ customer service. She’s always ready to help with anything we need. She’s not only gracious and helpful, but very knowledgeable about the coverage and our needs as well."
We responded:
"Thank you Brenda for your 5 star review and for your business!! We appreciate you and we agree that Sharon is the Best!!"
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Cathy Unger

February 28, 2025

5  out of  5
rating by Cathy Unger
"Sharon is always so helpful. She has helped me find ways to reduce ma cost. She’s also very helpful when I’ve had to file a claim."
We responded:
"Thank you Cathy for your 5 Star review!! We value your business and relationship with our Agency and State Farm. We agree that Sharon is awesome!! 🙌🏼"
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Amy L

February 27, 2025

5  out of  5
rating by Amy L
"This is my first time owning a car after moving from NYC and was I was lost since neither me nor my family have experience with car insurance/ownership. The agents at Tommy Rosales’s office, Sharon and Monicah, are super helpful and responsive to all my inquiries. They addressed all my concerns when buying the initial policy, explaining types of coverage, and finding extra discounts to lower my rates."
We responded:
"Wow! Thank you Amy for your great review and for choosing us to help you and your family with your insurance needs. Welcome to Texas and to the Tommy Rosales State Farm Agency!! We appreciate you!!🙌🏼"
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Mary Anderson

February 13, 2025

5  out of  5
rating by Mary Anderson
"I cannot say enough of great things about this agency, as well as sweet agent Sharon. We use them from afar for all of our needs and there has never been a time that I didn’t feel heard. Excellent customer service!"
We responded:
"What a beautiful review! Thank you Mary for allowing our agency to be a good neighbor to you and your family from afar 🙌🏼. And we agree with you that Sharon is awesome!! "
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Adrienne Meyer

February 7, 2025

5  out of  5
rating by Adrienne Meyer
"Everyone is extremely friendly and helpful with the various services they offer and also let you know about different ways you can potentially save money with them. I worked with Sharon and highly recommend her."
We responded:
"Thank you Adrienne for your amazing review and your kind words about our agency and about Sharon! We appreciate your business and we can’t wait to continue to serve you. "
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Cynthia Rodriguez

January 31, 2025

5  out of  5
rating by Cynthia Rodriguez
"Sharon is wonderful! Very efficient, responsive and helpful."
We responded:
"Thank you Cynthia! We appreciate you and we agree that Sharon is amazing!!"
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Janice Bradley

January 31, 2025

5  out of  5
rating by Janice Bradley
"I usually work with Sharon and she is amazing, always helpful and quick to respond."
We responded:
"Thank you Janice for your amazing review and support of our agency. We agree that Sharon is awesome!! "
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Sandie RH Hart

January 28, 2025

5  out of  5
rating by Sandie RH Hart
"I received top notch Service. It was a two step process. She spent quite a long time with me making sure everything worked out. I could not have asked for a better service and kindness."
We responded:
"Thank you Sandie for your kind words and for your 5 star review!! I agree Alex is great! We appreciate your business and support "
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Melody Howell

January 17, 2025

5  out of  5
rating by Melody Howell
"My experience using Tommy’s since I have been back in Texas for the past four years has been amazing. The customer service is awesome. They know me by name and are always swift to help."
We responded:
"Thank you Melody for your 5 Star Rating!! We appreciate you and your business!!"
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Tom pitts

January 16, 2025

5  out of  5
rating by Tom pitts
"Ruby was cheerful and knowledgeable. I had a easy time switching my home and auto insurance with her guidance,"
We responded:
"Thank you Tom for your review! Ruby is amazing and my glad you switched to our office. We appreciate you and will do our best to help protect you and your family"
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Mary Galloway-Thompson

January 14, 2025

5  out of  5
rating by Mary Galloway-Thompson
"Ruby has been diligently following up with me semi annually to give me estimates on renters and auto insurance. She has been pleasantly persistant. The other employees I have talked to are professional, friendly and helpful!"
We responded:
"Thank you Mary!! We thank you for your business and support 🙌🏼"
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sairaj illendula

January 13, 2025

5  out of  5
rating by sairaj illendula
"I had an exceptional experience with Sharon, my State Farm agent. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Her attentiveness and commitment to ensuring I understood everything made all the difference. I truly appreciate her outstanding customer service and would highly recommend Sharon to anyone!"
We responded:
"Sairaj, thank you so much for your kind words and your 5 star review!! We think Sharon is amazing too!! We are here anytime you need us!! "
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Alex Juarez

January 13, 2025

5  out of  5
rating by Alex Juarez
"Easy setup and great customer service. Was provided a quote which fit my needs and the transition was seamless."
We responded:
"Thank you Alex for the amazing 5 Star review!! I’m so glad you had a great experience at my office and please know we are here for you!! "
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Alyssa Archacki

January 8, 2025

5  out of  5
rating by Alyssa Archacki
"Shannon and Monica are always so helpful and communicative. State farm always notifies me with any changes or deals that would help me save money immediately."
We responded:
"Alyssa, thank you for your review and kind words. I agree with you l, Sharon and Monicah are incredible!! We appreciate your business!! "
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Andrew Wyckoff

December 3, 2024

5  out of  5
rating by Andrew Wyckoff
"Really helpful and caring atmosphere. They will work with you to find a good rate. Highly recommend"
We responded:
"Thank you Andrew for your recommendation and 5 star review !! We appreciate your business!! "
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Marissa Zerangue

November 27, 2024

5  out of  5
rating by Marissa Zerangue
"Monicah at Tommy Rosales is a wonderful agent. She was beyond helpful when I moved out of state and needed to find a new agent. She truly went above and beyond. Thank you, Monicah!"
We responded:
"Marissa, thank you for your kind words and I agree that Monicah is the very best!! We appreciate you and good luck in your new chapter!!! Blessings. "
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Diane Connolly

September 28, 2024

5  out of  5
rating by Diane Connolly
"Very helpful and friendly!"
We responded:
"Thank you Diane for your business! We appreciate your business!!!"