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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Norma Sanchez

Norma Sanchez

September 2, 2026

5  out of  5
rating by Norma Sanchez
"Ruby was friendly, spoke very clearly, and was able to answers all my questions. She was able to provide me a cost effective auto insurance policy. She explained my new policy, professionally. Oh yea, I accepted “Drive Safe and Save” which gave me a discount. This will definitely make me a better driver. 😉 Thank you Ruby!!"
We responded:
"Hi Norma, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Aubrey.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Tommy Rosales "
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Josh Michels

August 27, 2026

5  out of  5
rating by Josh Michels
"Sharon has been absolutely wonderful to work with the past few years. She’s helped us thru a seamless transition to a new agent and is always responsive with any questions. She’s also had great suggestions to help us get the most out of our policy. Thanks Sharon!"
We responded:
"Josh, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Aubrey. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Tommy Rosales and Team "
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Jana Adams

August 26, 2026

5  out of  5
rating by Jana Adams
"Sharon is knowledgeable and easy to work with. We’ve been happy with State Farm and this specific office for many years."
We responded:
"Thank you Jana for your kinds words about Ruby (she is awesome) and our agency... It is our pleasure serving you and we appreciate your business."
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Domingo Chicas

August 25, 2026

5  out of  5
rating by Domingo Chicas
"Excellent service"
We responded:
"Thanks so much for the amazing review, Domingo! We really appreciate your support here in Aubrey. Just reach out anytime if you need us - we’re here for you. "
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sarah Dempsey

August 10, 2026

5  out of  5
rating by sarah Dempsey
"Everyone is very friendly and helpful! They always make sure I’m covered and answer any questions I have."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Anurag Reddy

August 6, 2026

5  out of  5
rating by Anurag Reddy
"Very approachable and helpful folks, especially Sharon. I appreciate the personal touch and being able to reach them easily on weekdays."
We responded:
"Anurag, thank you for the fantastic review! We’re always here to support you with your insurance needs in Aubrey. "
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Kaci Harrison

August 3, 2026

5  out of  5
rating by Kaci Harrison
"Alex was super sweet and completed everything extremely quick. Thank you for all that you do!"
We responded:
"Thank you Kaci for this awesome review!!! WE appreciate you and your business. And we agree with you that Renee is Amazing!!! "
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Emerald Maciel

August 3, 2026

5  out of  5
rating by Emerald Maciel
"Ruby walked me through each step of the process and made it very simple to understand. She made it smooth and efficient for a first time buyer. Would highly recommend her service!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Janet Crane

July 14, 2026

5  out of  5
rating by Janet Crane
"Always on top of everything and so nice."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tommy Rosales’s Team. "
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Bryan Gono

June 29, 2026

5  out of  5
rating by Bryan Gono
"Sharon was great to work with. She was very kind, patient, and easy to talk to. You can tell she genuinely cares about helping people and isn’t just trying to sell you something.

She took the time to go over my options, made sure I had the right coverage for my needs, and helped me get the best price possible. I really appreciated how honest and helpful she was throughout the whole process. I’d definitely recommend Sharon to anyone looking for someone who truly cares and provides great service."
We responded:
"Thanks so much for the fantastic rating, Bryan! We are so glad you had a positive experience with us here on State Farm Agent Tommy Rosales’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Hollie Daughtrey

June 2, 2026

5  out of  5
rating by Hollie Daughtrey
"We have been customers with State Farm since 1977 and have always gotten excellent service. This particular office has the most friendly, professional and knowledgeable staff. Claims have been handled quickly. Other insuramces have tried to win us over but because we have bundled all of our car and house and children's needs they can never beat our rate. Tommy and his staff are fantastic and we feel like they are family. Thanks so much for your wonderful treatment over the years. You guys are great!"
We responded:
"Thank you Hollie for your kind words!!! We appreciate your loyalty and it is our pleasure serving you and your children for all your insurance needs."
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Deborah R

May 13, 2026

5  out of  5
rating by Deborah R
"I am so glad I switched my insurance to this provider. Tommy and Sharon are reachable, helpful and provide great options. Thank you to this State Farm team!!"
We responded:
"Thank you Deborah for the great 5 star review!!! We appreciate your business!!!! "
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SANDI EDDELMAN

May 7, 2026

5  out of  5
rating by SANDI EDDELMAN
"Have had home and car insurance for over 40 years and never had a negative experience. Whenever I had a claim it was taken care of without any issues."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jon Mejia

March 26, 2026

5  out of  5
rating by Jon Mejia
"Great job ! Thank you !!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Tommy Rosales’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Daniel Hayek

November 29, 2025

5  out of  5
rating by Daniel Hayek
"AAA service, for anyone even attempting to find insurance, this office will take care of everything A to Z even the paperwork. The level of professionalism is unmatched in any other agency."
We responded:
"Thank you Daniel, it is our pleasure taking care of you and your family. We appreciate your business!! "
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Ami Bell

October 1, 2025

5  out of  5
rating by Ami Bell
"I am would recommend Tommy Rosales
State Farm for auto and home insurance. Sharon is helpful and professional. My rates remained the same at renewal with no hidden fees or surprises."
We responded:
"Thank you Ami for your kind words and we appreciate your business!! "
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Jessica

September 8, 2025

5  out of  5
rating by Jessica
"Staff communicates very well and are always willing to answer my questions."
We responded:
"Thank you Jessica!!! We love 5-Star reviews!!! We appreciate your business!!!"
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B Brashears

August 9, 2025

5  out of  5
rating by B Brashears
"I was a USAA member for 20+ years, I decided to look elsewhere and I switched. Tommy and his Team have been wonderful to work with and are always available even in off hours. No one likes paying insurance but Tommy and his customer first approach certainly makes it easier. Thank you Tommy and Team"
We responded:
"Thank you Mr. Brachears for your fantastic 5 star review!!! We love taking care of you and your family for your insurance needs!!! We look forward to getting to know you more and helping you with all your insurance needs needs."
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Chris Moen

August 8, 2025

5  out of  5
rating by Chris Moen
"Very easy to work with. Professional, and Timely. Saved us about 6k annually for home and auto coverage. Would highly recommend!"
We responded:
"Thank you Chris for your 5 star Review!!!! We appreciate your home and auto business!!! And we look forward to getting to know you and your family more to help protect all your insurance needs!!! "
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Frank Navarro

August 8, 2025

5  out of  5
rating by Frank Navarro
"Contact Sharon at this location! She will always go above and beyond for you to find you the best deals. She’s really good at following up with any request. Thank you Sharon and team State Farm, I appreciate all you do at this location!!!"
We responded:
"Thank you Frank for your kind words about our agency and about our fantastic team member Sharon!! We agree, Sharon is AWESOME!!! Thank you for your business!!! We appreciate you!!! "
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Carla Aguirre

August 1, 2025

5  out of  5
rating by Carla Aguirre
"Ruby the best of the best. Thank you!"
We responded:
"Thank you Carla for the amazing 5-star review! We agree that Ruby is amazing!!! We appreciate your business and look forward to getting to know you and your family more and more!! "
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Lilian Chism

July 2, 2025

5  out of  5
rating by Lilian Chism
"MARCIA LUNA UNA EXCELENTE PROFESIONAL RESPONSABLE Y MUY AMABLE SIEMPRE ME AYUDA CON MIS PREGUNTAS LA RECOMIENDO EXCELENTE SERVICIO 👍"
We responded:
"Lilian, thank you (Gracias) for giving us a 5 -star review and for trusting us with your insurance! We appreciate you and I agree that Julia is Awesome! "
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Andrea Garza

June 15, 2025

5  out of  5
rating by Andrea Garza
"Love the staff🫶🏻"
We responded:
"Thank you Andrea!! I appreciate your business and thank you for your 5 star review!!! "
Profile photo of Erika Flanary

Erika Flanary

May 23, 2025

5  out of  5
rating by Erika Flanary
"Ruby always takes care of us! From finding us the best rate to adding coverage to adding new autos and taking off old ones. She is awesome!"
We responded:
"Thank you Erika for your great 5 Star review!! We agree, Ruby is the best!! We appreciate your business!! "
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cesar a pereira m

May 22, 2025

5  out of  5
rating by cesar a pereira m
"Hoy tuve la oportunidad de comprar una póliza para mis vehículos ! Recibimos una excelente atención y explicación por parte de Rocio Chavarría. Nos buscó opciones que se adaptarán a nosotros y nuestro presupuesto pero siempre garantizando calidad y buen servicio. Muy recomendada la agencia y sobretodo ella.
Olga y César"
We responded:
"Muchas gracias César! Aquí estamos a sus órdenes. Apreciamos su negocio. "